Deflect Up to or Beyond 30% of Tier-1 Tickets in 30 Days—Your Data Stays In-House

Runs on Your Private System—No External Data Sharing, Fully Encrypted.

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robotic_amigo is an AI support bot for Zendesk that deflects up to or beyond 30% of your Tier-1 tickets in 30 days—no engineers required. With custom integration, a one-on-one consult, and fast turnaround times, you'll track deflection metrics in real-time with your analytics tools and save approximately $15–$20 per ticket, often totaling thousands of dollars per month. Built for Zendesk (more platforms coming soon).

Why AI-Driven Ticket Deflection Matters for Zendesk Teams

Every support ticket costs a business time and money—on average about $15–$20 per Tier-1 inquiry. As ticket volumes rise, so do costs: fast-growing SaaS and e-commerce companies can easily handle 5,000+ tickets a month, amounting to over $75,000–$100,000 in labor alone—especially during peak seasons like holidays. Left unchecked, this drains budgets, slows response times, and risks customer satisfaction.

That's where robotic_amigo's ticket deflection automation comes in. By leveraging advanced AI behind the scenes, robotic_amigo handles the most common FAQs—from password resets and billing questions to order tracking and returns—within seconds. Complex or sensitive issues are automatically escalated directly into Zendesk, so no customer ever falls through the cracks. The result? Your team spends 30% less time on routine tasks and more time on high-value interactions that deepen loyalty.

With a custom integration and one-on-one consult, robotic_amigo is set up with fast turnaround times—minimal risk and no engineering overhead, backed by a 30-day money-back guarantee. You'll have full visibility into deflection metrics with your analytics tools and a personalized savings report via our free audit. In just 30 days, expect to see support costs drop while keeping customers happy.

Frequently Asked Questions

What is ticket deflection?

Ticket deflection means using AI (or self-service) to answer common support questions automatically, so fewer issues reach your human agents. robotic_amigo's AI support bot for Zendesk handles those routine queries in real time.

How long does setup take?

With our custom integration and one-on-one consult, setup is completed with fast turnaround times—typically within a day—no code commits required.

What does the free audit include?

Tell us your monthly ticket volume and we'll send you a custom savings report, showing exactly how much you can save by deflecting 30% of your tickets.

Will robotic_amigo escalate complex issues?

Yes—robotic_amigo escalates anything beyond its confidence threshold directly into your Zendesk queue, ensuring no customer ever gets a wrong or incomplete answer.

Is my data secure?

Absolutely. Your data stays in your control—we don't access or retain any customer information.

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Key Benefits

24/7 Availability

Always-on support bot, instantly answering common queries around the clock.

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Fully Private & Compliant

Host in your private system with end-to-end encryption—no external data sharing.

Instant ROI

Rapid setup and measurable ticket deflection—see value in days, not months.

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Perfect for E-Commerce

Automate order tracking and returns queries seamlessly.

How It Works

1

Data Audit & Fine-Tune

We analyze your support docs and train the AI on your private data.

2

Seamless Integration

Custom integration into your existing Zendesk system with a one-on-one consult and fast turnaround times (Intercom support coming soon).

3

Pilot & Optimization

Launch a trial, gather feedback, and tune for maximum performance.

Ready to Reduce Support Costs?

Join our early-access program today and see how robotic_amigo can transform your support operations.